At Monty Player, we strive to deliver your order quickly and safely.
1. Order Processing
All orders are processed within 1-2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Once your order is dispatched, you will receive a shipping confirmation message or email with tracking details.
2. Delivery Time
Estimated delivery time may vary depending on your location.
Metro cities: 3-5 business days
Other locations: 5-7 business days
Delivery times may be slightly longer during peak seasons, holidays, or due to unforeseen courier delays.
3. Shipping Coverage
We currently deliver across India.
If your location is not serviceable by our courier partners, our team will contact you to arrange an alternative delivery solution or process a refund.
4. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before completing the payment.
We may occasionally offer free shipping promotions on selected orders.
5. Order Tracking
Once your order is shipped, you will receive a tracking number which can be used to track your delivery through the courier partner’s website.
If you have trouble tracking your order, please contact our support team.
6. Damaged or Tampered Package
If you receive a package that appears damaged or tampered, please do not accept the delivery and contact us immediately.
